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Step 1 of 5

Name*

First Last

Gender*

Age*

Email*

Phone*

Buying Experience

Have you made a purchase on our website?*

Yes

What drove you to make a purchase on our website?

What stopped you from making a purchase on our website?

What products are you most interested in that we don’t currently sell?

Please provide examples.

Do you find our surname-meaning search feature useful?*

Yes

I didn't know you had one!

How do you recommend we improve it?

Website Content

How frequently do you engage with content on our website?*

We have a blog, heraldry symbols page as well as other guides.

Not very often

Sometimes

Often

Very often

What topics or types of content are most appealing to you?

We cover topics such as Family Celebrations and Weddings, Heraldry, Historical Irish Family History, The Meaning of Surnames, Tracing Family History and lots more.

Are there missing features or content you think would improve your experience on our site?

Website Layout & Navigation

What do you think of the website's current design?*

The layout is cluttered and I find it hard to find things

The layout could be improved and made easier to navigate

Content is clearly laid out and easy to find

What could we do to improve the design and layout?

Do you find the navigation menu intuitive and easy to use?*

Yes

How can we make the navigation menu more user-friendly?

What are the main challenges you face when using our current site?

Can you share an example of a frustrating experience you’ve had on our site recently?

Website overview

How likely are you to recommend our website to others?*

1 = Very unlikely 5 = Very likely

Please describe what it is that makes you want to recommend our website or not.*

Which features do you wish we had?

Can you provide examples of any websites with these features?

Comments

This field is for validation purposes and should be left unchanged.

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Complete our survey and receive a coupon to get £10 off our entire range of gifts

Website Survey

Buying Experience

Website Content

Website Layout & Navigation

Website overview

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