Supporting UK Independent Businesses
Supporting UK Independent Businesses is the heart of what we do, and here we explain a little bit more about our company and how by purchasing from us, you really are supporting a wider network of independent businesses.
Since our launch nearly 15 years ago, our own business goes from strength to strength. We have relaunched our website, expanded our product ranges and opened outlets in some of the UK’s top historic attractions. We continue to produce our coats of arms and surname history scrolls in-house, just as we have always done. Our database allows you to search for any surname and its associated coat of arms. When you order from us, we always ensure that we give each print the personal attention to detail that it deserves.
We also create our Irish name histories, Clan histories and Double coat of arms prints at our head office, and make sure that nothing leaves that isn’t perfect! Peter is usually the one who is responsible for this side of our operation, and he does a great job to ensure that everything is carefully packaged before it is sent to the recipient.
Our Fabulous Suppliers!
We champion supporting UK independent businesses. We strongly believe that it is far better to deal with individuals with whom a trusting relationship has developed. For example, our web specialists are based in Somerset. Our photographers are in the nearby county-town of Taunton. Our supplier Mark is a specialist engraver, who personalises many of our gifts. He creates items such as cufflinks and hip flasks, all with coats of arms expertly replicated, and he is based in Cornwall.
Our supplier of slate clocks, slate cheeseboards and personalised wooden bread boards, is a family-run business based in Lancashire with more than 40 years’ experience in the trade. If you are considering a personalised shield, then your order will be sent to the lovely David, our specialist heraldic artist, who personally has 45 years’ knowledge and expertise in the field of heraldic art. He creates truly unique pieces for us from his studio in Surrey and can undertake specialist commissions.
Our crystal suppliers are based in Middlesbrough and nothing is ever too much trouble for them. If you ever have a specific request, they will likely be able to help, so please do ask us.
It’s At The Heart of What We Do!
The people at the heart of these businesses, our suppliers and associates. They are as dedicated to great customer service as we are, and their attention to detail is second to none. This means that you are ordering from people who really do care about your purchase. Have assurance that we give it the personal attention it deserves.
We Look After Our Customers!
Our aim is that each part of the customer experience is easy and seem-less from start to finish. Consequently, our personalised gifts are cherished for years to come. So far, we have received 5-star reviews on our Facebook page. We hope that our approach meets with customer approval. Please let us know how we are doing – your views really do matter to us! We are proud to be supporting UK independent businesses.
We have a wide range of gifts that are suitable for all occasions that are sure to impress the recipient. Visit our shop for inspiration.